Wireless networking makes it possible to place
portable computers in the hands of mobile "front
line" workers.
Hospitality:
Hospitality establishments check
customers in and out and keep track of needs,
such as room service orders and laundry
requests. Restaurants need to keep track
of the names and numbers of people waiting
for entry, table status, and drink and food
orders. Restaurant staff must perform these
activities quickly and accurately to avoid
making patrons unhappy. Wireless networking
satisfies these needs very well.
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Retail:
Retail organizations need to order, price,
sell, and keep inventories of merchandise.
A wireless network in a retail environment
enables clerks and storeroom personnel to
perform their functions directly from the
sales floor. Salespeople are equipped with
a pen-based computer or a small computing
device with bar code reading and printing
capability, with the wireless link to the
store’s database. They are then able
to complete transactions, such as pricing,
bin labeling, placing special orders, and
taking inventory from anywhere within the
store.
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Warehouses:
Warehouse staff must manage the receiving,
putting away, inventory, and picking and
shipping of goods. These responsibilities
require the staff to be mobile. Warehouse
operations have traditionally been a paper-intensive
and time-consuming environment. An organization,
however, can eliminate paper, reduce errors,
and decrease the time necessary to move
items in and out by giving each warehouse
employee a handheld computing device with
a bar code scanner interfaced via a wireless
network to a warehouse inventory system.
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